Frequently Asked Questions

A few commonly asked questions are answered below. If you have any specific questions not addressed on this page, please feel free to reach out to us via e-mail at or by phone at 302-296-6360.

Is this Festival an in person event?

This is a virtual Festival. Unfortunately, due to limited capacity restrictions, we are unable to host an large in-person gathering at this time. We have full plans and expectations to be able to hold an in-person Trollbeads at the Beach Festival in the future. Until then, we will get together virtual style!

When will I receive my Party Box?

All party boxes will be mailed during the first week in October. You should receive it in the mail approximately 5-10 days before the festival as long as you purchase your ticket by October 1st.

Can I buy my ticket on the day of the event?

Sure! However, if you purchase your ticket after October 8, there is a strong possibility that your party box will not arrive in the mail before the event. You will receive all login information for the vent via e-mail as well, so you will still be able to participate even with a late ticket purchase.

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